Shipping
Almost every shipment we make is by USPS with Tracking.
All book are packaged neatly, and will arrive in a padded mailer or box.
We occasionally use UPS or FedEx for bulk purchases.
Flat Rate Shipping does not apply to shipments leaving the contiguous USA. If there is an overage, we will hold your purchase and send an additional PayPal invoice for the added (actual) shipping fee, less the $3 you paid at checkout. We do not markup shipping or charge handling fees.
Although all books show available in our shopping cart, we may have to wait a few days to get some purchases in stock. We get deliveries every week and we ship books every week. Please allow for this when ordering. (Allow 4 weeks for delivery although actual shipping is generally quick.)
If you need your order shipped by express mail, contact us. We don't offer express shipping in our shopping cart, but we will work something out with you if it's urgent. Expect to pay a little extra, of course, since it means we have to drop everything and make a special trip to the post office.
Returns
All retail return requests are honored for any reason.
Wholesale returns accepted on defective items only.
You have 10 calendar days to ship your items.
You must include delivery tracking on your shipment.
Please allow two weeks for refunds to process after we receive your return.
Buyer pays return shipping.
Books must be returned in like-new condition. (Don't crease the spine.)
There is a 30% restocking fee for simple returns.
Send returns to:
The Disappointed Editor
Prolific Press Inc.
P.O. Box 5315
Johnstown, PA 15904
